Privacy Policy

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Last updated: 01/01/2026

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PawPrint (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information through our website, which is hosted on the Wix.com platform.

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By accessing or using our website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of personal information when you interact with our website:

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Information You Provide to Us

• Name

• Email address

• Phone number

• Billing and shipping address

• Order details

• Any information you submit via contact forms, subscriptions, or customer enquiries
   

Automatically Collected Information

When you visit our website, Wix may automatically collect:

• IP address

• Browser and device information

• Pages visited and time spent on the site

• Cookies and similar tracking technologies
   

2. How We Collect Information

We collect personal information when you:

• Place an order through our website

• Fill out a contact form

• Subscribe to our mailing list

• Communicate with us via email or website chat

• Browse our website (via cookies and analytics tools)
   

3. How We Use Your Information

We use your personal information to:

• Process and fulfil orders

• Communicate with you about your purchase or enquiry

• Provide customer support

• Send updates or marketing communications (if you have opted in)

• Improve our website, products, and customer experience

• Comply with legal and regulatory obligations
   

4. Wix Platform & Data Storage

Our website is hosted on Wix.com Ltd. Wix provides us with the online platform that allows us to sell our products and services.

Your data may be stored through Wix’s data storage, databases, and general Wix applications. Wix stores data on secure servers behind a firewall and uses encryption to protect sensitive information.
 

5. Payments

If you make a purchase through our website, payment information is processed securely via Wix Payments or third-party payment providers integrated with Wix (such as Stripe or PayPal).

We do not store your full payment details. All payment gateways adhere to PCI-DSS standards as managed by the PCI Security Standards Council.
 

6. Marketing Communications

With your consent, we may contact you via email regarding:

• New product launches

• Promotions and offers

• PawPrint updates

You may opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
 

7. Cookies & Tracking Technologies

Our website uses cookies and similar technologies provided by Wix and third-party services to:

• Ensure proper website functionality

• Analyze website performance and traffic

• Improve user experience

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect some website features.
 

8. Sharing Your Information

We may share your personal information only, when necessary, with:

• Wix.com Ltd.

• Payment processors

• Shipping and fulfilment partners

• Email marketing and analytics providers

We do not sell, rent, or trade your personal information.
 

9. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections to your information

• Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.
 

10. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
 

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will take effect immediately upon being posted on the website.
 

12. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us:

Business Name: PawPrint
Email: PawPrintAus@gmail.com

Location: Australia